Privacy and Security Policy

Wizard Video Productions Ltd is committed to protecting your personal information. This statement explains our practices for this Website and for this Company as a whole.

What Personal Information We Gather

We gather personal information that we need to know when you ask us to do something for you. For example, if you ask us to send you a booking confirmation, we need to know and store your contact details including an email address. We will always ask for your permission and tell you how we’re going to use your personal information first. You can always choose not to provide it.

How We Use It

We only use the personal information we gather for purposes that you have agreed to, for example, to send you a newsletter. We do not collect personal information about any of our website’s visitors, unless the visitor authorizes us to do so.

Who Has Access to It

Only employees of Wizard Video Productions Ltd who need to access your personal information can access it; for example, the people who send a newsletter need to know your email address.

How We Share It

We do not sell or provide your personal information to any unauthorised third parties for non Wizard Video use.
We might share your personal information under the following circumstances:
·We have your consent.
·We are required to share customer information by law, to protect the interests of the company or in the discharge of public duty.
·We need to share your personal information with a business partner in order to provide a service you have requested. Our business partner’s use of your information is restricted to the delivery of the service you have requested.

How You Change or Remove It

You have access to your personal information that we retain. We try to keep your personal information accurate and up to date. If you’d like to change or remove your personal information, please contact us.

Security

We use current security measures to safeguard your personal information.
·All the personal information you provide us is stored in a secure computing environment protected by secure firewalls to prevent unauthorized access.
·We control access so that only people who need to access the information can. All staff of Wizard Video are required to adhere to this security agreement.
· Credit Card payments are accepted for some DVD products. Online Card processing is completed via www.sagepay.co.uk and is covered by all the security features offered by that service. Card Payments taken over the phone or in person are processed by Barclaycard. Transcribed card details are destroyed once payment is approved. If someone uses your credit card to make an unauthorized purchase, check with the institution that issued your card to find out what the exact liability is.

Email

If you send us an email, we may save it if we think we’ll need it to communicate with you. We never sell or share email addresses. Remember, email is not a secure way to send personal information because it is not encrypted. Please don’t send any personal information to us using email; please call us to confirm theses details instead.

DOT Mailer

Wizard Video, currently, uses remailer www.dotmailer.com to send our newsletters via Email. We input your email address only into this website and confirm that they have a strict non-disclosure policy for all third party information

Changes to this Statement

We may amend this privacy and security statement from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on this Web site.